Cancellation policy | POLYGLOTS レシピー(ポリグロッツ) | 続かない英語学習は終わりにしよう。好きを学びに。


Cancellation policy

◆Cancellation policy

Upon cancellation of a reservation, the user will be charged a certain percentage of the total price (cancellation charge).
Please make sure before making a reservation.

【 Online lessons 】
100% of your total amount will be charged if you cancel or make any changes.

【Offline lesson】 We require 7 days cancellation notice prior to your scheduled arrival date,
* 100% of your total amount will be charged if you cancel or make any changes from 7 days or No show.
We will not refound after course lessons started.
We will not refund the amount for your absence.

◆How to contact about your cancel?

【Online lesson】
Let your teacher know your absence through “HandShake(chat system)”.

【Other lesson】
Contact us through e-mail.

◆Called off

If the lesson has been called off due to the discretion of the organizer,
we will announce through e-mail, handshake message or the Peatix message by the day before the lesson.

We will give a full refund. Teachers can cancel the lesson if attendees no-showed for 30minutes and we will not refound.


We can’t refund any cases about the online lesson. Other cases, it follows the Peatix system.


Should you have any question, please contact us by e-mail.

〒160-0023 Nishi shinjuku6-5-1, Island tower building6F Shinjuku, Tokyo, Japan


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